Privacy Policy

At Neon Signage Melbourne, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.
By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to better understand your needs and provide you with the best service. The types of information we may collect include:
Personal Identification Information: Name, email address, phone number, billing and shipping information, and other details necessary for completing your order.
Usage Information: Information about how you interact with our website, including your browsing history, IP address, and device details, which helps us improve our services.

2. How We Use Your Information

The information we collect is used to provide you with a personalized and efficient experience, including:
  • Processing and fulfilling orders for neon signage services.
  • Communicating with you about your orders, updates, and promotions.
  • Responding to inquiries, providing customer support, and resolving issues.

3. How We Protect Your Information

We take the security of your personal information seriously. We employ appropriate physical, electronic, and procedural safeguards to protect your data from unauthorized access, loss, or misuse.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers for the purpose of completing transactions, such as payment processors and shipping companies. These third parties are obligated to keep your information confidential and use it only to perform services on our behalf.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that store information about your interactions with our site. You can manage or disable cookies through your browser settings, though this may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party sites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing emails by following the unsubscribe link in any email we send or by contacting us directly at info@letragrafic.com.au.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated date indicated at the top. Please check this page periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Neon Signage Melbourne
Email: info@letragrafic.com.au
Phone: (03) 9754 4205

Thank you for choosing Neon Signage Melbourne! We appreciate your trust and are committed to safeguarding your personal information.